Restart the franking machine to resolve the Manufacturing Mode message.

Products affected: DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20), DM300M™, DM400M™, DM475™ (G922, RG9224M, SG922, RG9224)

Issue

The Manufacturing Mode message appears and the franking machine will not print mail.

Cause

The issue is caused by a software fault.

Resolution

1. Unplug the power lead from the rear of the franking machine.
2. Wait thirty seconds.
3. Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.