A reboot can often resolve page layout issues with the Connect+ series and SendPro P
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000
There are issues with the page layout on the Connect+ or SendPro P franking machine.
There is an issue with the franking machine.
A reboot may resolve the issue. Follow these steps for a safe restart:
- Select the Gear icon from the lower right corner of the home screen.
- Select Shut Down from the menu.
- Select Shut Down on the pop up.
- Wait for the screen to go black and the blue light on the front to go out. This may take several minutes.
- After everything has been off for 10 seconds, press the power button to power back up.