DMS Support
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Recent activity by DMS Support-
Account Activation
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Installing IntriMail
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Welcome to our Help Centre!
For popular Help Topics click on the link Help Centre. The Help Centre is designed to provide a complete self-service support option . The Help Centre contains knowledge base articles to learn a...
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Checking the MAC address for wired and wireless networks on the SendPro Mailstation
A MAC address is a hardware identification number that uniquely identifies each device on a network. Products affected: SendPro® Mailstation Your device uses separate MAC addres...
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Adding postage to the SendPro Mailstation
Follow these steps to add postage to your SendPro Mailstation. Products affected: SendPro® Mailstation On the Home screen, tap Postage . Enter the amount of postage you want to...
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Updating Royal Mail rates on your SendPro Mailstation
The current Royal Mail rates are always loaded on your SendPro Mailstation. Products affected: SendPro® Mailstation Your SendPro Mailstation updates Royal Mail postal rates automatical...
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Connections on the back of the SendPro Mailstation
Learn about connections on the back of the SendPro Mailstation. Products affected: SendPro® Mailstation Item Description 1 USB port, type A for the external scale 2...
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Replacing the ink cartridge on the SendPro Mailstation
Your SendPro Mailstation will display a message when you're out of ink, and you will not be able to print postage until you replace the ink cartridge. Products affected: SendPro® Mailstation ...
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Moving your SendPro Mailstation
Learn how to move your SendPro Mailstation. Products affected: SendPro® Mailstation When moving your SendPro® Mailstation, keep it level. Do not lift the device by the gray fee...
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Adding a cost account in SendPro Mailstation
Cost Accounts help you keep track of your postage spend. You can create and assign Cost Accounts to all your mailing and shipping labels. Products affected: SendPro® Mailstation ...