IntriMail Software Client

• Notification Settings
• Submitting Logs
• Refreshing Configuration
• Clearing Cache
• Adding Hot Folders

Web console

• Reviewing Failed Letters
• Reviewing Returned Mail
• Releasing Held Packs: Invalid post code / Authorisation / Word Filter
• Releasing Packs: Changing Delivery Method
• Reviewing Letter Submissions
• Filtering letters for review

Submission Process

• PDF Direct Submission
• Word Letter Submissions
• Adding attachments to PDF submissions
• Adding attachments prior to pdf or word submissions
• E-Delivery and Time outs
• Letter Submissions via Hot Folders

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Troubleshooting

• How to capture IntriMail Logs
• Failure Acknowledged - Paper is not the correct size Win 11 Driver
• Failure Acknowledged - Paper is not the correct size Win 10 Driver

Getting Started

• Account Activation
• Installing IntriMail

Password Reset

• Resetting your password in IntriMail