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Recent activity by DMS Support-
Shipment delivery issues with PitneyShip Pro and PitneyShip Enterprise
To resolve delivery issues with shipments shipped through PitneyShip Pro or PitneyShip Enterprise, contact your carrier.Products affected: SendPro® Online powered by PitneyShip® Pro, PitneyShip® En...
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Downloading and installing the JZ22 (Zebra ZD621) printer driver for PitneyShip, PitneyShip Pro, PitneyShip Enterprise, PitneyTrack Inbound, or PitneyTrack Enterprise
If you are installing the Pitney Bowes JZ22 (Zebra ZD621) printer use the following instructions to download the printer driver.Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterpri...
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"Unable to create Label. Unplug and reconnect your printer." message in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise
If you see the message "Unable to create Label. Unplug and reconnect your printer. Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise IssueThe message "Unable to create label. ...
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Printer missing in PitneyShip Pro or PitneyShip Enterprise
IssueYour printer is not listed in PitneyShip Pro or PitneyShip Enterprise.ResolutionSolution 1: Install or reinstall DeviceHubSolution 2: Reconnect DeviceHubSolution 3: Make sure that your printer...
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Inviting additional users in PitneyShip Pro and PitneyShip Enterprise
Learn how to invite additional users in PitneyShip Pro and PitneyShip Enterprise. Products affected: SendPro® Online powered by PitneyShip® Pro and PitneyShip® Enterprise The first time you sign in...
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Setting or changing the default cost account on the SendPro Mailstation Support
Cost Accounts help you keep track of your postage spend. You can create and assign Cost Accounts to all your mailings and shipping labels. Products affected: SendPro® Mailstation When Cost Accounti...
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Adding a return address to your envelope on the SendPro Mailstation
Your device comes with a set of standard graphic images that you can add to your envelopes or tapes when you print your postage. A Return address must be created as a graphic. Products affected: Se...
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Uploading a new image and text graphic on the SendPro Mailstation
Upload a new image and text graphic to print on your mail pieces. Products affected: SendPro® Mailstation HW20 You can use My Graphics to create a new image and text, text only or return address gr...
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Uploading a new return address graphic on the SendPro Mailstation
Upload a new return address graphic to print on your mail pieces. Products affected: SendPro® Mailstation HW20 You can use My Graphics to create a new return address, text only or image and text gr...
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Creating a preset on the SendPro Mailstation
Learn how to create a preset on the SendPro Mailstation. Products affected: SendPro® Mailstation A preset is a snapshot of franking machine settings that are most commonly used. This makes a combin...