SendSuite Tracking Support
Install & Setup
- Downloading and installing the JZ22 (Zebra ZD621) printer driver for PitneyShip, PitneyShip Pro, PitneyShip Enterprise, PitneyTrack Inbound, or PitneyTrack Enterprise
- Installing DeviceHub in PitneyShip Pro and PitneyShip Enterprise
- Updating SendSuite Desktop 7.07.0004 for use with SendSuite Tracking 12.4
- Updating the SigWeb certificate for the signature pad for SendSuite Tracking Online, SendSuite Tracking, or PitneyTrack Inbound
- Uninstalling and reinstalling SendSuite Mobile on a T747 or T763 Tracking Assistant
- SendSuite Tracking version 14.9 Release Notes (July 20, 2022)
Using Your Product
- How to set up a partnership in Windows Mobile Device Center
- Unpairing a T747 Android handheld device used with SendSuite Tracking
- Changing the partnership name of a Tracking Assistant in Windows Mobile Device Center
- How to pair the J779 or J785 scanner with a computer
- How to set up a belt printer via Bluetooth for a Tracking Assistant used with SendSuite Arrival and SendSuite Tracking
- Finding the server name in SendSuite Tracking
Fixing & Maintenance
- Shipment delivery issues with PitneyShip Pro and PitneyShip Enterprise
- "Get Weight" button disabled or not working in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise
- Sync will not start on handheld Tracking Assistant used with SendSuite Arrival and SendSuite Tracking
- Poor label print quality and label scanning issues in SendSuite Tracking
- "Your Windows account does not have sufficient permission to modify these settings" message when assigning a label printer in SendSuite Tracking
- "Invalid user/password or user already logged in" message when opening SendSuite Tracking