You can use My Graphics to create a new image and text, text only or return address graphic to print on your mail pieces using your SendPro Mailstation HW20. To print a text only or return address graphic, please see related topics below.

Your SendPro Mailstation HW20 allows you to create and save a maximum of 7 custom graphics this includes images and text, text only and return addresses.

You must upload your graphic in My Graphics via your computer before you can add them to your mail piece.

Note: Graphics will print in black and white.

• Files must be in .bmp, .jpg, .jpeg, .gif or .png format and may not be larger than 1MB.
• Graphics must be between minimum 12.7mm and maximum 41mm in width.
• Graphics are fixed at 22mm height.
• Graphics are not available when using some special services such as 'Royal Mail Signed for'. Your graphic will not print if such a service is chosen.
• There are 3 default graphics preloaded onto your system. Default graphics can not be removed.

To add an image and text graphic in My Graphics:

1. Sign in to your account.
2. Click Your Products to open the drop down list.
3. Select Postage Meters.
4. Select the relevant SendPro Mailstation in the product list.
5. Select MyGraphics.
6. Read and accept the terms and conditions by ticking I agree to the terms and conditions.
7. Click Start Creating New MyGraphics.
8. Select Image & Text.
9. Enter a name for your new image and text graphic into the Graphic name text field. This can be a maximum of 16 characters.
10. Next to Image file click Browse my computer..., select the image you wish to use and click Open. see notes above for requirements of your image file.
11. Click View to preview your image and click OK to return.
12. Click Next.
13. Check that the product listed in the top box is the product that you want to populate with your new graphic.
14. Enter the width of your text/graphic up to a maximum 41mm.
15. Click Next.
16. Adjust image size and spacing, enter text in the custom text field and edit using the tools on the screen. Text must not exceed 256 characters. Click Add Text to move custom text into the graphic. If you want to start again, click Remove.
17. When you have completed your editing, click Next.
18. Preview the image. Image previews are low resolution. If you want to save your graphic to your computer, right click on the image and save.
    • If you are happy with the preview click Upload Now. Your new graphic will become available to use on your SendPro Mailstation after a few minutes.
    • If you would like to edit the image & text graphic, click Return to editing to make changes.