Issue

The message Urgent - Battery Low appears and your franking machine will not print mail.

Cause

One of the two internal batteries is running low and approaching end of life.

Resolution

Press Clear / Back to clear the message and allow you to run mail.

The battery is part of the franking machine security device that protects your postage funds. Should your battery expire, we will need you to return your franking machine to recover your unused postage funds.