The overall process for adding a label is the same for all carriers, although package sizes and services may vary. This article documents processing a mailpiece for Jersey.

From 1st January 2023 Jersey require mail items to have a S10 tracking number barcode and appropriate customs declaration form when sending parcels to Jersey using the SendPro® Online Send a Parcel system. This provides Royal Mail with full customs pre-advice data.

If you are sending a parcel to any of the Channel Islands except Jersey, please follow the instructions in Printing a domestic shipping label for a parcel.

Follow the steps below for mail items destined for Jersey when sending Personal Correspondence of no monetary value as well as items with value.

1. Send a domestic parcel
2. Enter the recipient address and details
3. Entering Custom Details for posting to Jersey
4. Select your service and carrier
5. Print your label

 Send a domestic parcel

1. Click the Send a Parcel tab at the top of the home screen.
2. Choose your package size. The maximum parcel dimensions and weight for your selection are displayed. Ensure that your parcel is within the specifications or select Enter Custom Dimensions and input your custom parcel size and weight.
   

• If you are using the USB connected Scale, place your package on the scale platform and press the Scale icon.
• If you are not using the scale, enter the package weight manually.
• If you chose enter custom dimensions, enter the package dimensions and weight in the fields.

3. Click Continue.

 Enter the recipient address and details

1. Ensure your sender address is populated in the From field. You can Edit, Add New or View All sender addresses in the drop-down menu.
2. (Optional) Select Cost Account drop-down menu and choose the desired account from the list. You can start typing the name or number to search for the desired account.
3. Select Jersey from the Country drop down menu.
   
4. Enter the recipient's postcode in the To field and select the correct address from the suggestions or click on the Address Book icon to select a recipient address previously saved to Address Book. Alternatively you can manually enter an address.
   • The postcode entered must be in the correct format before SendPro Online will allow you to proceed with label set up.
5. Enter the Recipient name if it has not already been populated, this is a required field.
6. You can also enter the optional recipient email address and/or phone number.
7. (Optional) Tick Email the Tracking Number if you would like an automated email notification of the package tracking number. Enter the email address for the notification email. Add a comma in between email addresses if you require more than one email sent.
8. Click Continue.

 Select your service and carrier

1. Choose a service from the available carrier options list. The cost of the selected service is displayed on the right hand side of the screen. You may be offered additional options, such as: Collection, Saturday Delivery and/or Additional Compensation, if required. This is dependent on the service selected.
   Note: Services can be filtered by speed and sorted by price.
   
   

 Entering Custom Details for posting to Jersey

Scroll down the screen to Custom Details. Select the following options dependent on the contents of your parcel.

Non-Value Personal Correspondence for Jersey

1. Select Other from the What kind of items are in your shipment? drop down menu.
2. Type Personal Correspondence in the type field.
   
3. Click Add Item.
   1. Enter Personal Correspondence in Tariff Description field.
   2. Enter 1 in quantity field.
   3. Enter 0.00 in Value of Each (GBP) field.
   4. Enter the weight of your parcel in weight field.
   5. Enter 0 in HS Tariff Code.
   6. Select United Kingdom from Where was this item made?
   7. Click Save.
      
4. In Provide additional customs information, Leave all fields blank.
5. Click on Tick box to certify that you have read and agree to the requirements of the prohibited and restricted items list.
6. Click Save Customs Details.

The shipping label will include a CN22 customs declaration that must be attached to your parcel.

Value mail items for Jersey

The maximum value of items shipped to Jersey is currently limited to £270 from SendPro Online. Currently our system only supports the creation of CN22 customs declaration.

1. Select the relevant description of the contents of your parcel from the What kind of items are in your shipment? drop down menu.
2. Enter a description of the item (if required) in the type field.
3. Click Add Item.
   1. Enter an appropriate description of your item in Tariff Description field.
   2. Enter the quantity of items in quantity field.
   3. Enter the value of each item in the Value of Each (GBP) field. The total must not exceed £270.
   4. Enter the weight of your parcel in weight field.
   5. Enter the appropriate goods code in HS Tariff Code. For information on what HS code to use visit the Jersey Government website.
   6. Select the country of origin from the Where was this item made? drop down menu.
   7. Click Save or Save and add another item.
4. Provide additional customs information
   1. Enter the appropriate information into the Invoice Number, Sender EORI number, Certificate number, Importer Reference Text and Licence number fields. For information on what your EORI number is, visit the Jersey Government website.
   2. In the Add importer's customs references field, select the appropriate option from the drop-down menu and enter the appropriate information.
5. Click on Tick box to certify that you have read and agree to the requirements of the prohibited and restricted items list.
6. Click Save Customs Details.
   

The shipping label will include a CN22 customs declaration that must be attached to your parcel.

 Print your label

1. Click Print.
2. In the Select a print size field, ensure either Roll - 4 x 6 or A4 is selected as required.
3. View the print sample.
4. Click Print.

Carrier services and packaging

For further information about size and weight restrictions, visit the carrier's website:

• Royal Mail
• Parcelforce

Visit The Royal Mail website and Help sending mail to the Channel Islands for more information