Use PC Meter Connect software to turn your computer into a connection device that connects your franking machine to the Pitney Bowes Data Centre. These instructions are for first-time users who have never installed PC Meter Connect on this computer.

See Updating your version of PC Meter Connect for instructions if you are upgrading your PC Meter Connect software on the computer you’re using now.

What is PC Meter Connect?

PC Meter Connect™ is Pitney Bowes software that runs on Windows laptops and computers only. Use it to connect these meters to the Pitney Bowes Data Centre:

• DM60
• DM110i, DM160i, DM220i, DM300M, DM400M, DM475

Important: Mac, Linux and other non-Windows operating systems are not currently supported.

Tip: You must have administrative rights to install this software. If you have extensive network security restrictions, check with your IT or network administrator to see if you have administrative rights.

Use your PC Meter Connect connection method to download postage from your Pitney Bowes accounts and automatically update your meter's software and postal rates.

Follow these steps to download and install your new version of PC Meter Connect.

1. Check system requirements
2. Get ready
3. Download PC Meter Connect
4. Install PC Meter Connect

Step 1: Check system requirements

1. Ensure that your Windows computer meets the following minimum system requirements to use PC Meter Connect™ (PCMC):
   Important: Mac, Linux and other non-Windows operating systems are not currently supported.
   • Windows 10 operating system with the latest service packs, up to and including Win 10 v1803. Both 32-bit and 64-bit hardware supported *
   • 1.2 GHz processor, 512 Mb RAM
   • Internet connection
   • Microsoft .NET framework 4.5 (will be automatically installed if not found on your computer). This is a one-time installation.
   • Available USB port
   • Administrative rights (when your computer allows you to install software)

Step 2: Get ready

1. Sign in to your computer with administrator privileges that allow you to install software.
2. Place your computer near your franking machine so that you can connect your computer and franking machine using a USB cable.
3. Unplug your USB cable from your franking machine and your computer.
   
4. Unplug your power cord from the back of your franking machine.
   

Step 3: Download PC Meter Connect

1. Click the Download button to download the latest PC Meter Connect setup file to your computer:
   
   Latest version of PC Meter Connect desktop application: 05.00.0081

Step 4: Install PC Meter Connect

1. Go to your Downloads folder and double-click on your setup.exe file to start your installation.
2. Plug your USB cable back in your franking machine and your computer.
   
3. Plug your power cord back in your franking machine.
   
4. Follow the instructions on your computer screen to finish installing your PC Meter Connect software.

If you need further assistance, please contact us.

Related articles

• Checking your version of PC Meter Connect
• Troubleshooting PC Meter Connect connection issues
• "Meter not detected" when using PC Meter Connect
• "Internet not detected" when using PC Meter Connect with a proxy server