DMS Support
- Total activity 1783
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 998
Articles
Recent activity by DMS Support-
Resolving Error Meter Disabled on SendPro Mailstation
An error 'Meter is disabled' is displayed on-screen Products affected: SendPro® Mailstation IssueAn error ‘Meter is disabled’ is displayed on-screen.CauseAn email address has been input that may be...
-
"Email already in use" error on the SendPro Mailstation
Email address already in use error message occurs because the email is linked to an existing Pitney Bowes subscription. Products affected: SendPro® Mailstation ProblemYou see the error message “Ema...
-
Deleting a graphic from the SendPro Mailstation
You can delete graphics you don't need from your SendPro® Mailstation. Products affected: SendPro® Mailstation HW20 You can delete graphics you don't need from your device.Tap the Graphics icon on ...
-
Sections of the Stamp on the SendPro Mailstation
The SendPro Mailstation stamp contains elements that identify the meter and the type of mail. Products affected: SendPro® Mailstation The SendPro Mailstation stamp contains elements that identify ...
-
Printing postage on the SendPro Mailstation
Learn how to print postage on a letter on the SendPro Mailstation. Products affected: SendPro® Mailstation Place your envelope on the scale or enter the weight manually.(Optional) If accounting is ...
-
"This device has been disabled" message on the SendPro Mailstation
If you see the message "This device has been disabled" while installing the SendPro Mailstation, follow these steps. Products affected: SendPro® Mailstation IssueThe device displays the message "...
-
Locating the user name on the SendPro Mailstation
Follow these steps to locate the email address used during the installation of your SendPro® Mailstation. Products affected: SendPro® Mailstation Follow these steps to locate the email address used...
-
"Error getting stamp" message on the SendPro Mailstation
If you see the "Error getting stamp" message on the SendPro Mailstation, contact Pitney Bowes support. Products affected: SendPro® MailstationIssueThe device displays the message "Error getting sta...
-
Navigating the home screen on the SendPro Mailstation
Learn about the home screen on the SendPro Mailstation.Products affected: SendPro® Mailstation HZ20, SendPro® Mailstation HW20 The Home screen on the SendPro Mailstation provides the starting point...
-
Poor print quality on your mailstation
Poor print quality on your mailstation can be caused by several factors including lack of use, overuse, low ink, or an empty ink cartridge. Here's how to troubleshoot this issue: Clean the Printer ...