DMS Support
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Recent activity by DMS Support-
Poor print quality on the DM60
Poor print quality or no printing issues can occur due to several factors, including lack of use, overuse, or ink issues. Products affected: DM60™ (K722) Issue Print quality iss...
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Printing a test pattern on the DM60
Print a test pattern to see if the printhead is working properly or if you have enough ink in the cartridge. Products affected: DM60™ (K722) Print a test pattern to see if...
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Replacing the printhead on the DM60
You may need to install a new printhead when the existing printhead is producing poor print quality. Products affected: DM60™ (K722) Watch the video or follow the instructions below ...
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SmartLink Troubleshooting
Frequently asked questions Why do I need to adjust the brightness of my monitor? The process being used to send your network credentials to the device involves your monitor flashing in order to...
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Notification Settings
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Resetting your password in IntriMail
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Submitting Logs
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Refreshing Configuration
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Clearing Cache
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Adding Hot Folders