DMS Support
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Recent activity by DMS Support-
Printing multiple shipping labels at once in PitneyShip Pro and PitneyShip Enterprise
You can create and print multiple shipping labels at once (in a batch). Products affected: SendPro® Online powered by PitneyShip® Pro and PitneyShip® Enterprise You can create and print multiple s...
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Creating a recipient list in PitneyShip Pro
You can create recipient lists for bulk mailings. Products affected: SendPro® Online powered by PitneyShip® Pro You can select multiple recipients from your Contacts and save them in a nam...
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Adding Postage to your Franking Meter
Adding Postage to your Franking Meter | UK Check both items before you add postage: 1. Make sure you meter is connected to the Pitney Bowes Data Center. For help see: Connection Over...
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Poor print quality or no printing on the DM300C-DM475
Learn how to resolve poor print quality or no printing on the DM300C, DM400C, DM450C and DM475. Products affected: DM300C™, DM400C™, DM450C™, DM475™ Try these solutions in order to reso...
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Cleaning the printer nozzle on the DM300C-DM475
Learn how to clean the printer nozzle on the DM300C, DM400C, DM450C and DM475. Products affected: DM300C™, DM400C™, DM450C™, DM475™ Follow these steps to clean the printer nozzle by pur...
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Resolve “No Modem Detected” Message
Products affected: DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20), DM300M™, DM400M™, DM475™ (G922, RG9224M, SG922) Issue When attempting to add funds, perform a data capture upload or a system upda...
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Guided assistance for connection issues on the DM60, DM110i, DM160i and DM220i and DM300M-DM475
Answer a few questions to be guided to the correct solution for your specific connection problem. Products affected: DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20), DM300M™, DM400M™, DM475™ (G922...
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Error 7 or 11 on the DM60 and DM110i-DM475
Contact our Account Support team to resolve error 7 or error 11. Products affected: DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20), DM300M™, DM400M™, DM475M™ (G922, RG9224M, SG922) ...
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How to set up a partnership in Windows Mobile Device Center
Learn how to set up a partnership with a handheld device in Windows Mobile Device Center (WMDC) (used with SendSuite Tracking or SendSuite Arrival). Products affected: Windows Mobile Device ...
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Unpairing a T747 Android handheld device used with SendSuite Tracking
Learn how to unpair a T747 Android handheld device used with SendSuite Tracking. Products affected: SendSuite® Tracking On the SendSuite® Mobile screen, tap the 3 dots on the uppe...