If you are installing a SendPro C, SendPro+ for the very first time, follow these instructions.
Products affected: SendPro® C, SendPro®+ (2H20, R2H20, R2H20M, R1H20C, 1H20C, R1H20CM, 7H20C, R7H20C, R7H20CM)
Follow these instructions to install a SendPro C, SendPro+ for the very first time.
- Before you begin
- Open the box
- Unpack the device
- Install the printhead
- Install the ink cartridge
- Connect device to a power source
- Continue installation steps
Before you begin
Before you being installing your new SendPro C, SendPro+, you need to decide what type of connection (wired or wireless) you want to use.
Choose your connection type
Wired Connections |
Take about 10 minutes to set up Require an ethernet port and power outlet. |
Wireless Connections |
Take about 15 minutes to set up Require access to a wireless network and power outlet. |
Open the box
In the box you will find:
Unpack the device
- Remove the device and all items from the box.
- Important: Be sure to grab hold of the entire feeder, not just the moistener flap when lifting the device out of the box.
- Do not connect your device to a power source yet.
- Remove all packing materials from the device.
Install the printhead
- Open the cover to access the ink carriage.
- Remove the packing tape from the ink carriage.
- Open the ink carriage guard.
- Unwrap the printhead and remove the protective strip.
- Squeeze the tabs and slide the printhead pegs into the lower set of grooves.
Important: This step is critical to prevent device damage. - Keep squeezing the tabs and push the printhead flush against the wall. The tabs snap outward when you place the printhead correctly.
Install the ink cartridge
- Unwrap the ink cartridge and remove the silver foil strip from the ink cartridge.
- Install the ink cartridge and close the guard.
- Close the cover.
Connect the device to a power source
Connect the device to a power source. Tap the power button.
Follow the installation instructions on the device
- Wait for the device to start up.
- Tap Get Started on the touchscreen and continue the installation steps on the screen.
- Tap Got it when you see the message "You're ready to start sending."
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