If you use Special Delivery rates, your device now prints a tracking barcode directly onto the mailpiece. You can then track your mail via the Royal Mail website.

You can obtain a list of the tracking numbers printed on your device by:

• Printing a receipt of the tracking number after each Special Delivery item is printed. You can turn this feature off, if required.
• Printing receipts using the reports menu.

To print Special Delivery rates, follow the steps below.

1. Press Class.
2. Select RM Dom.
3. Press Page Down twice.
4. Select your desired Special Delivery class and compensation value:
   • 9 am (£50).
   • 9 am (£1k).
   • 9 am (£2.5k).
   • 1 pm (£500).
   • 1 pm (£1k).
   • 1 pm (£2.5k).
5. Select the type of Special Delivery service you need:
   • Standard.
   • CL comp.
   • Sat. Service.
   • JE/GG (Jersey and Guernsey).
6. Select any required extra fees or services. You then return to the Home screen.
7. Insert the envelope into the franking machine. The franking machine prints the postage.
8. Press Yes/Enter if you want to print a receipt. Otherwise, press No.
   

Important:

• You can only print a custom graphic or a custom text message along with a Special Delivery tracking barcode.
• Receipts are stored for seven days. See Manually printing a Customer Receipt.

Related topics

• Turning off Auto Receipt prompts
• Turning off receipt prompts during a data upload
• Downloading and selecting an Envelope Message