Clean the moistener brush and wick if the moistener tank is full and your envelopes are not sealing properly.

Products affected: SendPro® C, SendPro®+ (2H20, R2H20, R2H20M, R1H20C, 1H20C, R1H20CM, 7H20C, R7H20C, R7H20CM)

Clean the moistener brush and wick if the moistener tank is full and your envelopes are not sealing properly.

1. Unscrew the plastic thumbscrew under the moistener base.
   
2. Lift the moistener brush assembly off the top of the moistener base.
   
3. Turn the assembly over and slide the moistener brush out of the holder.
   
4. Locate the wick on the moistener base.
   
5. Remove the metal grate and wick from the moistener base.
   
   
6. Clean the brush and wick with water and rinse thoroughly.
7. Place the wick back in the metal grate and replace the grate in the moistener base.
8. Slide the moistener brush back into the holder.
9. Replace the moistener brush assembly on top of the moistener base and secure with the plastic thumbscrew.