If you see the message "Your rates are out of date" while installing the SendPro Mailstation, follow these steps.
Products affected: SendPro® Mailstation
Issue
The device displays the message "Your rates are out of date" when you re-power after fully shutting down.
Cause
Your device needs to check that all rates updates are complete and current.
Resolution
- Tap Restart now.
- Allow your device to restart and then wait until the error disappears and the home screen appears. The wait is approximately 15 minutes because background updates and checks are made.
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