DMS Support
- Total activity 1739
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 998
Articles
Recent activity by DMS Support-
"Global.paymentmethod.unknown: xxxxxxxxxxxx" message in SendPro Online
Learn how to resolve the message "Global.paymentmethod.unknown: xxxxxxxxxxxx" in SendPro Online. Products affected: SendPro® Online Issue When attempting to add postage in SendPr...
-
"PB Commerce Cloud Not Found" message with a wireless connection on the SendPro C, SendPro+, SendPro C Auto
If you're getting a "PB Commerce Cloud Not Found" message with a wireless connection on your device, there may be a problem with your network connection or firewall. Products affected: Se...
-
"PB Commerce Cloud Not Found" message with a wired connection on the SendPro C, SendPro+, SendPro C Auto
If you see the “PB Commerce Cloud Not Found” message and you have a wired connection, try restarting the device to reset the connection. Products affected: SendPro® C, SendPro®+, SendPro®...
-
Error 18FF on the SendPro C, SendPro+, SendPro C Auto
Some transactions failed to sync on your SendPro C, SendPro+, SendPro C Auto. You may be able to clear the error by restarting your device and synchronizing transactions. Products affecte...
-
"PB Commerce Cloud Not Found" message on the SendPro C, SendPro+, SendPro C Auto
The device is unable to sync transaction data. This may be caused by problems with the network connection settings, the physical connections, or a firewall. Products affected: SendPro® C,...
-
"Shared Services has stopped working" message on the SendPro C, SendPro+, SendPro C Auto
Reboot the device if the "Shared services has stopped working" message appears. Products affected: SendPro® C, SendPro®+, SendPro® C Auto (2H20, R2H20, R2H20M, R1H20C, 1H20C, R1H20CM, 7H2...
-
w1110 (1E36, 1E42, 1E46) label printer green light is flashing and labels are not printing on the SendPro+, SendPro C Auto
Ensure that the label printer roll is seated properly when the printer is not printing and flashing a green light. Products affected: SendPro® C, SendPro®+, SendPro® C Auto (2H20, R2H20, ...
-
Error BA00 or BA05 on the SendPro C, SendPro+, SendPro C Auto
Check your connections and reboot the device to resolve this issue. The errors BA00 or BA05 appear because the base is disconnected from the tablet. Products affected: SendPro® C, SendPro...
-
Wired network connection issues on the SendPro C, SendPro+, SendPro C Auto
Problems with the settings, the wired connection, or a firewall may cause network connection issues. Products affected: SendPro® C, SendPro®+, SendPro® C Auto (2H20, R2H20, R2H20M, R1H20C...
-
Wireless connection issues on the SendPro C, SendPro+, SendPro C Auto
Problems with the settings, the wireless connection, or a firewall can cause network connection issues. Products affected: SendPro® C, SendPro®+, SendPro® C Auto (2H20, R2H20, R2H20M, R1H...