DMS Support
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Articles
Recent activity by DMS Support-
Adding a department in PitneyShip Pro, PitneyShip Enterprise, PitneyTrack Inbound, and PitneyLockers
A department is a group of recipients for whom packages can be received and delivered. Each department can have a "key contact" who receives or picks up the department's packages when used with Pit...
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Importing locations in PitneyShip Pro, PitneyShip Enterprise and PitneyTrack Inbound
You can import locations into using a CSV template that you can download. Products affected: SendPro® Online powered by PitneyShip® Pro, PitneyShip® Enterprise and PitneyTrack® InboundYou can impor...
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Setting the inactivity timeout period in PitneyShip Pro, PitneyShip Enterprise and PitneyTrack Inbound
Enterprise administrators can set the period of time after which users will be signed out of the system if they are not using it. This setting applies to all users. Products affected: SendPro® Onli...
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Viewing users in PitneyShip Pro, PitneyShip Enterprise, PitneyTrack Inbound and Smart Access Management
You can view all of the users in the system or search for individual users or groups of users.Products affected: SendPro® Online powered by PitneyShip® Pro, PitneyShip® Enterprise, PitneyTrack® Inb...
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Making employee ID required when adding users in PitneyShip Pro, PitneyShip Enterprise and PitneyTrack Inbound
If you use the employee ID field, you can choose to make it required when adding users to the system. Products affected: SendPro® Online powered by PitneyShip® Pro, PitneyShip® Enterprise and Pitne...
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Deleting a user in Smart Access Management, PitneyShip Pro, PitneyShip Enterprise and PitneyTrack Inbound
If a user account is no longer needed, you can delete it.Products Affected: Smart Access Management®, SendPro® Online powered by PitneyShip® Pro, PitneyShip® Enterprise and PitneyTrack® InboundIf a...
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Setting the default sender address in PitneyShip Pro and PitneyShip Enterprise
You can set the sender (from) address used when creating shipping labels.Products affected: SendPro® Online powered by PitneyShip® Pro and PitneyShip® EnterpriseYou can set the sender (from) addres...
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Editing a preset in PitneyShip Pro and PitneyShip Enterprise
If you need to change the settings or name of a preset, you can edit it.Products affected: SendPro® Online powered by PitneyShip® Pro and PitneyShip® EnterprisePresets cannot be edited once saved. ...
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Deleting a preset in PitneyShip Pro and PitneyShip Enterprise
If you no longer need a preset, you can delete it.Products affected: SendPro® Online powered by PitneyShip® Pro and PitneyShip® EnterpriseIf you no longer need a preset, you can delete it.The featu...
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Uninstalling DeviceHub in PitneyShip Pro or PitneyShip Enterprise
DeviceHub may need to be uninstalled and reinstalled to fix some printing and weighing issues in PitneyShip Pro or PitneyShip Enterprise. Products affected: SendPro® Online powered by PitneyShip® P...