DMS Support
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Articles
Recent activity by DMS Support-
System Fault 1EFC on the DM110i - DM475
Restart your meter, replace the USB memory stick in another USB port or turn off Inview Accounting to resolve System Fault 1EFC. Products affected: DM110i™, DM160i™, DM220i™ (PR20), DM300...
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Error 46 on the DM110i, DM160i and DM220i and DM300M, DM400M and DM475
Restart the franking machine to resolve error 46. Products affected: DM110i™, DM160i™, DM220i™ (PR20), DM300M™, DM400M™, DM475™ (G922, RG9224M, SG922) Issue Error 46 appears and...
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Error 104 on the DM300M-DM475
Add postage in multiples of £50 to resolve error 104. Products affected: DM300M™, DM400M™, DM475™ (G922, RG9224M, SG922) Issue The error 104 appears when trying to add postage t...
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Errors 110c, 1103, 11DA or 1109 on the DM300M-DM475
Restart the franking machine and download any available software to resolve errors 110c, 1103, 11DA or 1109. Products affected: DM300M™, DM400M™, DM475™ (G922, RG9224M, SG922) I...
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Errors 110c, 1103, 11DA or 1109 on the DM300M-DM475
Restart the franking machine and download any available software to resolve errors 110c, 1103, 11DA or 1109. Products affected: DM300M™, DM400M™, DM475™ (G922, RG9224M, SG922) Issue On...
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Waste Tank Full or Ink Tank Full message on the DM300M-DM475
A Waste Tank Full or Ink Waste Tray Full message on your franking machine means your ink system requires maintenance. Products affected: DM300M™, DM400M™, DM475™ (G922, RG9224M, SG922) ...
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"Low Sector" message on the DM110i-DM220i and DM300M-DM475
Restart the franking machine to resolve the Low Sector message. Products affected: DM110i™, DM160i™, DM220i™ (PR20), DM300M™, DM400M™, DM475™ (G922, RG9224M, SG922) Issue The me...
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Windows error 2809 when installing PC Meter Connect with DM series franking machines
Consult your IT department to complete the installation of PC Meter Connect if Windows error 2809 appears on your computer. Products affected: DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR2...
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Errors 2544, E2544, 2540, meter disabled or 011b on the DM60, DM110i-DM220i and DM300M-DM475
Restart the franking machine to resolve errors 2544, E2544, 2540, meter disabled or 011b. Products affected: DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20), DM300M™, DM400M™, DM475™ (G922...
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Errors 2544, E2544, 2540, meter disabled or 011b on the DM60, DM110i-DM220i and DM300M-DM475
Restart the franking machine to resolve errors 2544, E2544, 2540, meter disabled or 011b. Products affected: DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20), DM300M™, DM400M™, DM475™ (G922...