Learn how to perform a Surcharge Payment on the Connect+ series and SendPro P.
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000
A Surcharge Payment is a way to manually print a postage value, for instance to add extra postage to mail that has been franked incorrectly.
A Surcharge Payment of zero may also be used for test print purposes, as no funds are used in this transaction.
A Surcharge Payment of zero may also be used for test print purposes, as no funds are used in this transaction.
- From the home screen, Select Run Mail.
- Under Mail Information, click on the current class displayed. For example Royal Mail 1st Class Letter.
- Under Class click Back.
- At the bottom of the tabs click on Surcharge Payment.
- Under Class, select the Surcharge Payment £0.00 tab.
- Click the first tab if the amount is between £0.01 and £500.00. Key in the postage amount. Press OK and OK again to return to the Run Mail Screen.
- Click the second tab if the amount is between £500.01 and £999.99. Key in the postage amount. Press OK and OK again to return to the Run Mail Screen.
- When processing a £0.00 frank, under Class select Surcharge Payment £0.00 and press OK to return to the Run Mail Screen.
- Press either Start to print on an envelope, or Tape to print the surcharge payment.
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