You can encourage customers to reply to you or your company by paying for their postage using Pitney Bowes® PrePay Reply. In the UK, you can print a PrePay reply envelope for First and Second class letters up to 100 gm in weight.

1. From the Home screen, select Run Mail.
2. Under Mail Information, click on the current class displayed. For example: Royal Mail 1st Class Letter.
   
3. Under Class, click Back.
4. At the bottom of the tabs click on PrePay Reply.
5. Select the class you want, for example: 1st class or 2nd class.
6. Select the mail type you want, for example: Letter, Large Letter, etc.
   
7. Press OK to return to the Run Mail Screen.
8. Press either Start to print on an envelope, or Tape to print the PrePay reply.